FREQUENTLY ASKED QUESTIONS
1. How do I transfer my child/children to your office?
2. We are having a baby and would like to come to your office. What do we need to do?
3.I'm looking to switch pediatricians or am due to have a new baby, but am unsure about my final choice. Can I meet the physicians?
4. When do I need to bring my child in for a well visit?
5. My child is sick, but I'm not sure if they need to be seen by a physician. What should I do?
7. Do you have Saturday appointments?
8. I have school/camp forms or working papers for my child. How do I get them filled out by the physician?
9. I would like to separate my child's vaccinations or choose not to receive vaccinations for my child. Can I do this at your office?
10. I need to transfer my child/children's or my own records. What do I need to do?
1. If you've already decided to transfer your children to our office there are a few simple steps you need to take. First make sure we participate in your insurance plan.If you require a PCP go ahead and select us before your first visit (see insurance for further info). Then give your previous pediatrician a call. Ask them what their policy is for releasing records. They may require you to pay a fee up $0.75 a page. They will require you to sign a record release. You can come in and fill one out at our office and we'll fax it right over to their office for you or we can fax or mail the release to you directly or you may be able to sign a record release at their office if that's more convenient for you. Once we receive your children's records call us at 631.589.6727 to make an appointment.Back to Top
2. Congratulations! Having a new baby is an exciting time and we're happy to be a part of it. If you are delivering in a hospital at which we have privileges (Southside or Good Samaritan) let them know that Dr. Verrier or Dr. Kalanksy is going to be your baby's pediatrician. They will contact us to let us know and one of our doctor's will be visiting you. If you are giving birth at a hospital where we do not have privileges the doctors there will advise you when you should see your pediatrician. Call us at 631.589.6727 once you've been discharged to schedule your baby's first appointment. If you have any questions before then don't hesitate to contact us.Back to Top
3. Absolutely. Contact us at 631.589.6727 and we can schedule you for a consult appointment. We generally schedule these appointments Mondays and Fridays at 5:30pm, although we will do our best to accommodate you if these times aren't convenient. You will have ample time to sit with the physicians, ask any questions you may have, and take a look around.Back to Top
4. Children aged two and up should have a well visit each year. See the insurance section regarding eligibility. Babies visits are as follows: First Visit, One Month, Two Month, Three Month, Four Months, Six Months, Eight Months, Ten Months, One year, Fifteen Months, Eighteen Months, and Two years(The doctors may require you to come in for weight checks between visits depending on your baby's needs).Back to Top
5. First off if your child has a fever treat it with tylenol or motrin (whichever is appropriate for your child's age) and make sure they are staying well hydrated. If their fever is not going down with tylenol or motrin, you are concerned about dehydration, or they have other symptoms, please call and make an appointment as soon as possible. If you are still unsure don't hesitate to call and ask.Back to Top
6. We are open Monday to Friday 9am to 5pm and Saturday 9:30am to 12:30pm. For your convenience our phones open at 8:30am Monday thru Saturday to schedule appointments.Back to Top
7. We are open Saturdays from 9:00am to 12:30pm (someone will be available to schedule appointments starting at 8:30am). Please call as early as possible and we will give you the next available appointment. As we reserve Saturdays for emergency visits, you will need to call the day of for appointments. However for your convenience we schedule two well visits or physicals each Saturday. These appointments tend to fill up quickly, so please call as soon as possible to schedule.Back to Top
8. To have school or camp forms filled out your child will need to have had a well visit within the past year (for sports forms a urinalysis is required and usually a physical dated after the 1st of June before the school year begins). If your child is up to date with their well visit and has had all necessary labwork completed drop the forms off, mail them, or fax them to us with your child's name on them. Let us know if how you would like them returned to you. Forms received in the morning will be completed by that afternoon and forms received in the afternoon will be completed by the next morning, unless otherwise noted. If you need medication or other forms filled out the same timeline applies. There is a $5.00 per year fee for all school/camp forms you may need filled out (there is no fee for working papers, medication forms, PT/OT/ST forms, or daycare forms).Back to Top
9. If you would like to separate your child's immunizations please just let the Doctor or Nurse know at your visit. We do require however that you come in consistently to get your child vaccinated, so we can keep them up to date. We do charge a $10 fee for immunizations given separate from well visits to help cover the cost of the extra visits. Unfortunately, we will not be able to take your child on as a patient or retain them as a patient if you choose not to vaccinate them. While we respect your choice, the health risk to our other patients is too great.Back to Top
10. If you need to transfer your records to a new physician you will need to come in to sign a record release (if your child is over 18 they will need to sign for themselves). If you like we can mail or fax you a record release to return to us. There is a $10 flat fee for record transfers, that covers the cost of copying and mailing out the record for you. Once we have received the record release and fee and any outstanding balance have been paid your records will be mailed out within a week or you may pick them up if you prefer. We can also fax immunizations as soon as a record release is received. We retain records until age 21 or 7 years from the patients last visit.Back to Top